Returns
We pride ourselves on providing correct technical information, engineering good quality products and offering customers superior value to money compared to rival brands. We back this up with our no-quibble hassle free returns promise:
  • If we send you the filter and it doesn't fit, or looks wrong, give us a call and we'll cover the costs of getting the right filter out to you as well as allowing you to return yours via freepost
  • If you are unhappy with the taste, odour, or performance of your cartridge then let us know - Like any good company we will try and work out what has gone wrong and assist but if we cannot help then we will replace or refund your product!
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