We pride ourselves on providing correct technical information, engineering good quality products and offering customers superior value to money compared to rival brands. We back this up with our no-quibble hassle free returns promise:
  • If we send you the filter and it doesn't fit, or looks wrong, give us a call and we'll cover the costs of getting the right filter out to you as well as allowing you to return yours via freepost
  • If you are unhappy with the taste, odour, or performance of your cartridge then let us know - Like any good company we will try and work out what has gone wrong and assist but if we cannot help then we will replace or refund your product!